This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
No solution yet. :-( It started all when I installed Windows 7. To get online when travelling I installed a driver for a UMTS stick and it all worked fine, but suddenly the connection could not be established (anymore!). I tried a thousand things, but I am still stuck with this error. When I plug in the UMTS stick I get an error when installing the driver - something with modem always. Then I got a new mobile phone - Samsung Galaxy S plus and when I plug it, I get the same error. :-( Kies cannot connect. :-( Now I unstalled the device (without deleting the software. Let's see what happens. Then I unplugged the device and let Kies install some driver. It does not say what exactly. After plugging in the phone it has the same error when installing the driver: Eventlog says this: "The description for Event ID 1 from source Modem cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.